The type of personal information we collect
We may collect, store and use:
- Information that you provide to us for the purpose of registering with us (including email address)
- Information that you provide to us for the purpose of subscribing to our website service, email notifications and/or newsletters (including email address)
- Information about your online browsing behaviour and any devices you have used to access our Site (including your IP address, browser type and mobile device identifiers, length of visit and number of page views)
- Any other information that you choose to send to us
You may always choose what personal information (if any) you wish to provide us with. If you choose not to provide certain details, however, some of your transactions with us may be impacted.
Why do we collect, use and share your personal information?
- Administer the website
- Improve your browsing experience by personalising the website
- Enable your use of the services available on the website
- Send you general (non-marketing) communications
- Send you email notifications which you have specifically requested
- Provide third parties with statistical information about our users – but this information will not be used to identify any individual user or without your explicit permission
- Respond to and handle requests, queries and complaints you have made relating to the website
Our Lawful Basis for Processing
To process your information as described above, we rely on the following legal basis:
- Consent – Where necessary we will only collect and process your personal information if you have consented for us to do so.
- Legitimate interests, such as enabling you to access and use the site, providing you with the best appropriate content for the website, emails and newsletters, to provide Member services including competition entry and results, and for administrative, fraud detection and legal purposes.
Use of Children’s personal information
We will not knowingly collect or store any personal information about children under the age of 16. If you are aged under 16 please get your parent or guardian’s permission before you provide any personal information to us.
Disclosure of your information
The personal information that we collect when you visit our site is confidential. We may disclose your personal information:
- If required or permitted to do so by law
- If required to do so by any court or any other applicable regulatory, compliance, governmental or law enforcement agency
- If necessary in connection with legal proceedings or potential legal proceedings
- For fraud detection and prevention: we may use your personal information for the detection and prevention of fraud and other illegal or unwanted activities
- With analytics and search engine providers that assist us in the improvement and optimisation of our website
- Subject to your prior consent, and only if you are a club member, we will provide your name and email address to the Club Professional so that he can contact you with relevant promotional information
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
Retention of Personal Information
Cookies are small files saved to your computer’s hard drive that track, save and store information about your interactions and usage of our website. This allows our website to provide its users with a better, tailored experience.
A cookie will be deployed if you choose to allow your computer to remember your Members Area access details.
We work with third-party suppliers who may also set cookies on our website, for example Twitter, Facebook and LinkedIn. These third-party suppliers are responsible for the cookies they set on our website. If you would like further information please go to the website for the relevant third party.
Where we store your personal information
What security procedures are put in place to safeguard your personal data?
In accordance with applicable data protection laws, we observe reasonable procedures to prevent unauthorised access to, and the misuse of, personal data. We use appropriate business systems and procedures to protect and safeguard against the loss, misuse or alteration of the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorised personnel are permitted to access personal data in the course of their work.
We do our best to keep the information you disclose to us secure. However, we cannot guarantee its security. By using our website you accept the inherent risks of providing information online and will not hold us responsible for any breach of security.
Your information rights and responsibilities
You have the right to review the personal information we keep about you and you can request a copy of this information.
You may instruct us not to process your personal information for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.)
In certain circumstances you can request us to delete all information we hold which identifies you. You can make this request at any time by emailing or writing to us using our contact details stated in the Contact Us section below but please note we may be compelled to retain your information due to specific legislative or regulatory requirements.
How to complain
You have the right to complain to us about the way we use your information, please contact us by emailing firstname.lastname@example.org . If we cannot resolve your complaint, you have the right to complain to the Information Commissioner’s Office. Their contact information can be found at: https://ico.org.uk/global/contact-us/
Third Party Links
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Who is responsible for the processing of your personal data?
For the purpose of the Data Protection Act 1998, up to and including 24 May 2018, and the EU General Data Protection Regulation 2016/679 thereafter (the Data Protection Legislation) Cirencester Golf Club Ltd is the Data Controller (i.e. the company who is responsible for, and controls the processing of, your personal data).
If you would like to contact us about the personal information we may hold on you, or indeed have any suggestions or comments about this privacy statement, then please send an email to email@example.com or write to The Secretary, Cirencester Golf Club, Cheltenham Road, Bagendon, Cirencester, Gloucestershire, GL7 7BH.
Effective Date – May 2018